Frequently Asked Questions
- When is my advance due?/ I don’t get paid on my due date.
- How does repayment work?
- How long does it take to receive my advance? When will I see my advance in my bank account?
- How do I use this service?
- How much does On-Demand Pay cost?
- Who can use On-Demand Pay?
- How much money can I access with On-Demand Pay?
- My paycheck didn’t completely cover my owed amount, what should I do?
- I took an advance and upgraded to an instant transfer, but I don’t see it in my account. What should I do?
- Today is my payday, but my advance isn’t showing as repaid. What’s going on?
- How can I increase the amount available to advance?
- How does Clair use my data?
- Do I need my employer’s permission to use On-Demand Pay?
- I used to be able to advance, but now I can’t. Why is that?
- How many advances can I take?
- Does using On-Demand Pay affect my credit score?
- Is On-Demand Pay a loan?
- Where will I receive my advance?